We have other channels to discuss these matters.

However, the reviews visible on the product page are product reviews, meaning they need to be referring to the purchased product - not to the service, the issue encountered with the key or it's price. Lastly, it helps us to pay the sellers that offer their keys on our website - without them there would be no keys to obtain at all.Īs for the reviews, we do not remove bad reviews whatsoever. It also contributes to the wages of the staff responsible for the running of the website, which includes developers without whom the website would not be available, marketing staff responsible for bringing in new customers which keep the money flowing, and finally the support staff, which whom you are having a discussion right now, and who are ready to help with any problems you might encounter in regards to our services. In addition to the help with the development, it guarantees that the website stays afloat, which allows you to make the purchase. Depending on the payment method chosen, this fee can change.Īnother fee is the service fee which is a fee used to further develop the platform, the one you are currently using to make the purchase but it also has other uses. One of the fees being added to an order is the payment fee which is being charged by your payment provider to allow the transaction to go through. Moreover, we would like to provide you some information on the fees applied for the order and why they are being charged. Please be informed that when placing orders in our website, there are associated fees which are given as a summary to you on your checkout page prior to completing your order. Ultimately, it's good that I was able to get the program, but would have been happy to pay a little more to avoid the headaches and amount of my time I had to use to get a decent answer to the problem.

The final issue with the site is that they don't differentiate between 32- and 64-bit programs. The reason I had gotten in touch with them in the first place was that the seller had provided a product key that couldn't be activated online and had to be done by phone. They were pretty indignant and rude when I pointed out the issue, basically just declaring 'that's why we have the online tickets,' and said, 'I am not going to argue.' Attitude needs adjustment. I finally got online with a chat representative after a 20-minute wait, only to find out you aren't supposed to respond to the email but to update the ticket - even though the email FROM kinguin said otherwise. If you open a support ticket, they email you and tell you to respond to the email with more information - and then do not respond at all. First of all, they are pretty terrible at communication. There are some big problems with this site / company.

Windows 10 oem kinguin